If your ears hurt while using earphones


If you experience ear pain while using BONX earphones, please try the following.

■For Grip: The size of the ear cap and ear loop may not match. Please try the following changes. * Click here for installation instructions

 ・If you have pain inside your ear

  Change the ear cap size to a smaller one.

 ・If you feel pain on the outside of your ear

  Change the ear loops to larger ones.

  If you are not doing any strenuous movements, you can also remove the ear loops.

 ・We sell left ear replacement kits and XS parts as optional parts for Grip.

  Please consider.

■For mini: Ear caps are one size. The direction of the ear cap and mini body,

Please make adjustments by swapping the left and right sides. * Click here for installation instructions

■For BOOST: The size of the ear caps and ear hangers may not match. Please try the following changes. * Click here for installation instructions

 ・Change the size of the ear cap to a smaller one.

 ・Change ear hangers to smaller ones.

 ・BOOST can be used on both the left and right sides by flipping it upside down.
  Please make adjustments by swapping the left and right sides.

 - Commercially available canal-shaped ear caps can also be attached.
  If the ear caps do not fit,
  please purchase ear caps that can be attached separately from a mass retailer.