If the symptoms do not improve no matter what you do, restart the BONX app or restart your smartphone.
1. How to restart the BONX app
[ For iPhone]
①Double-click the home button or swipe up from the bottom of the screen
② Apps running in the background will be displayed.
③ Swipe up on the BONX app to remove it from the background.
④Please start the BONX app again.
[ For Android]
①Tap the □ icon at the bottom of the Android home screen.
② Apps running in the background will be displayed.
③Swipe the BONX app to the right to remove it from the background.
④Please start the BONX app again.
*Display methods and operations may differ depending on the model and settings you are using.
2. How to restart
[ For iPhone]
①Press and hold the power button on your iPhone, or on iPhone X or later, the power button and volume button.
②Slide to the right to turn off the power.
③Press and hold the power button again.
④The iPhone will restart.
[ For Android]
①Press and hold the power button on your Android.
②Tap Restart to restart.
③After the power is turned off, it will restart automatically.